StayForWork | Corporate Accommodation for Contractors & Workforce Teams

Booking Arrangement

The Customer (You), wish to make a booking with an accommodation provider, the Host, introduced by Stay for Work Limited (Us/we), for the provision of short term accommodation for the contractor workforce. In making this booking for You, Stay for Work Limited are acting as disclosed agent on behalf of the Host.

When making a booking with Us, We are responsible for the services we provide under this Agreement only. We are not the accommodation itself, which is provided by the Host. Your booking is directly between You and the Host and we are not a party to it. Your booking may be subject to additional Host Conditions. In some instances the services which make up Your booking are provided by independent suppliers where those suppliers, including Hosts, may provide services in accordance with their own terms and conditions. We accept no responsibility for those additional services.

Agreement Terms

These terms and conditions (Terms) apply to all bookings made with a Host via Stay for Work Limited and made by our employees by any other means (together, Your booking and these Terms, constitute the Agreement). These Terms shall apply to all bookings made by You operating as a commercial entity such as, but not limited to, a Limited Company, Partnership, Group, Sole Trader etc. Where You are making a booking as an independent consumer please contact Us for any additional terms which may apply. Please read these Terms carefully. By booking with Us, You agree to be bound by the Agreement.

These Terms apply to the exclusion of any other terms that You may seek to impose or incorporate, or which are implied by law, trade custom, practice or course of dealing.

The Agreement is the entire agreement between You and Us in relation to its subject matter. You acknowledge that You have not relied on any statement, promise or representation or assurance or warranty that is not set out in the Agreement.

Account Creation and Verification

To make a booking, You may need to create an account with Us, providing information, contact details and bank details. Any individual making the booking on your behalf must be over 18 and authorised to make the booking on the basis of these Terms. We shall undertake Customer and guest identity verification checks and credit checks from time to time, at our sole discretion, using a third party provider.

Booking Process and Confirmation

After You make an enquiry with Us, You will receive an email from Us acknowledging that We have received it and providing a booking reference, please note that this does not mean that Your booking has been accepted. Acceptance of Your booking takes place when We, on the Host's behalf, send an email confirming this, the Booking Confirmation shall be sent to You to the email address which You enter/provided at the time of Your enquiry. Please check all spam filtering to ensure that Our Booking Confirmation reaches You. At this point and on this date (Commencement Date) the Agreement between You and the Host will come into existence. For the avoidance of doubt, whether or not a booking is accepted is entirely at the Host's discretion.

Please check Your Booking Confirmation carefully as soon as you receive it. Contact Us immediately if any information on the Booking Confirmation appears to be incorrect or incomplete as it may not be possible to make changes later.

Payment Terms

When making your booking, You agree to pay the quoted price, including any service fees, taxes, bank charges, transaction fees, conversion fees and exchange rates that may apply, together with a security deposit required by Us. For bookings of 30 days or less, full payment (including any security deposit) shall be made to Us on or before the date set out in Our payment schedule or invoice and, in any event prior to check-in. For stays of over 30 days, payment schedules are available subject to appropriate credit checks, which payments are due 14 days prior to the commencement of each payment period.

Where payment is not made in full in cleared funds by the dates set out herein or in Our payment schedule or invoice (as applicable) then Your Host may cancel Your booking without notice. You may not be permitted by the Host to use or continue to use the booked accommodation or must leave the accommodation with immediate effect if required to do so.

If You fail to make a payment due to Us under this Agreement by the due date, then, without limiting our remedies under this Agreement, You shall pay interest on the overdue sum from the due date until payment of the overdue sum, whether before or after judgement. Interest under this clause will accrue each day at 4% a year above the Bank of England's base rate from time to time, but at 4% a year for any period when that base rate is below 0%. You shall, in addition, pay to Us any fees, costs or expenses of collection We may reasonably incur in respect of any overdue sums.

You will receive an invoice from Us, issued on behalf of the Host, for all payments due. Payments shall be made by bank transfer unless otherwise agreed. In instances where card payments are required a 2% handling charge may be applied where it is permissible for Us to do so. We use a third party payment processor to process all payments under this Agreement.

Security Deposit and Damages

You, the Customer, are responsible for the actions and behaviour of all persons included in your booking. Where we require payment of a security deposit we will take such security deposit from You upon confirmation of your booking or as otherwise specified. You shall be liable to the Host for any and all loss or damage of whatever nature (whether accidental, malicious or otherwise) caused by You or any other persons included in your booking. Such liability for any such damage, loss etc is not limited to the security deposit amount. Subject to the following paragraph any security deposit paid will be returned to You within 7 days of the conclusion of the booking.

Our Hosts are required to report any loss or damage to the accommodation caused by You and any other persons included in your booking within 48 hours of You and any other persons included in your booking vacating the accommodation. Where any such loss or damage is notified to Us as being caused by You or any other persons included in your booking, we will verify such loss or damage with the Host. In order to recompense the Host for all such loss or damage incurred and our costs and expenses in dealing with the same, all verified loss and damage, costs and expenses, will be invoiced to You, over and above the amount of any security deposit. You shall pay such invoice within 7 days of the date of the invoice.

Cancellation and Amendment

Any right to cancel or amend a booking is subject to the Terms and Conditions of the Host's cancellation policy. All cancellations will need to be requested by You via email to hello@stayforwork.co.uk and any other domain name used by Us for the promotion of Our business, including any mobile application or alternative owned listing formats made available by Us. No other cancellation requests shall be accepted by Us. You shall be liable for any additional payments in the event of any cancellation or no-show in accordance with the Host's cancellation policy.

Force Majeure

Where any act or event beyond Your or the Host's reasonable control arises (which may include war or threat of war, riot, civil strife, terrorist activity or actual threatened terrorist activity, pandemic or epidemic, government control or other action, industrial dispute, natural or nuclear disaster, adverse weather conditions, fire and all similar events outside) that affects Your booking or the performance of Your or the Host's obligations (as applicable) the Host Conditions of Stay shall take precedence over anything in this Agreement.

Limitation of Liability

We do not accept responsibility for any injury, illness, death, loss (for example loss of enjoyment), damage, expense, cost or other sum or claim of any description whatsoever which results from the provision, booking of, travel to and from, or stay in the Host's accommodation made in Your booking.

Please note, Stay for Work Limited cannot accept responsibility for any services which do not form part of Our Agreement with You. Your Host is responsible for the accommodation under Your booking with the Host and for any additional services or facilities which any Host agrees to provide for You. Whilst We endeavour to ensure that all accommodation, services and facilities booked by You shall be as described by the Host, we shall not be liable to You where any situation arises that they are not.

Nothing in the Agreement limits the Host's liability for death or personal injury caused by negligence or fraud or fraudulent misrepresentation or any other liability which cannot be limited or excluded by law. To the extent permitted by applicable law:

Stay for Work Limited will only be liable to You for any damages, costs, losses, expenses or other sums incurred as a direct result of Our failure to perform Our services under this Agreement;
Stay for Work Limited will not be liable to You for indirect loss or damage;
Stay for Work Limited will not be liable for any damages, costs, losses or expenses or other sum(s) of any description which on the basis of the information given to Us by You concerning Your booking prior to Our accepting it, We could not have foreseen You would suffer or incur if We breached our Agreement with You;
Stay for Work Limited will not be liable for any business losses or loss of profits, whether direct or indirect;
The Liability of Stay for Work Limited and the liability of any Host, whether for one event or a series of connected events, shall be limited to the cost of Your applicable booking as set out in Your Booking Confirmation.

Third Party Content and Advertising

We take no responsibility for false or misleading advertising by the Host and other third party content on our Website (www.stayforwork.co.uk and any other domain name used by Us for the promotion of Our business, including any mobile application or alternative owned listing formats made available by Us). In instances relating to bookings, all information held on the accommodation is visible to You in advance of booking and as such sold with visibility. We will use all reasonable endeavours to ensure that We will not host any unlawful information and We will act expeditiously to remove or disable any such information upon becoming aware of the same.

Complaints and Queries

If You have a query or complaint regarding a Host or accommodation, please contact Our customer service team at hello@stayforwork.co.uk. We will endeavour to respond and mediate the situation, however, we will not be liable or responsible for doing so. Any complaints about the accommodation, including any notifications of loss or damage, must be reported to Us within 24 hours of Your check-in to the accommodation or, if later, within 24 hours of any loss or damage occurring.

Data Protection

As the person making the booking, You are responsible for obtaining the permission of any other persons included within the booking before providing Us with their personal data. We are required to gather certain personal data about Customers and guests for the purposes of satisfying operational and legal obligations. We will only collect and process Customer and Guest personal data as set out in our privacy policy and in compliance with our obligations under the Data Protection Act 2018 and the UK GDPR.

Non-Circumvention

You shall not circumvent Us, in any way in which We may be directly or indirectly negatively commercially affected. You agree not to contact, initiate contact, or attempt to do business with, at any time for any purpose, either directly or indirectly, any Host, employees, agents or other related parties of any Host introduced by Us for the purpose of circumventing, the result of which shall be to prevent Us from realising a profit, fees, or otherwise, without Our specific written approval. Where such approval is given, in Our sole discretion, it shall be given in writing on a case-by-case basis. If such circumvention shall occur, You will pay to Us a fee that is equal to the commission or fee We would have realised in such a transaction, plus any costs, losses or expenses We incur on enforcement.

Governing Law

This Agreement shall be governed by and construed in accordance with the laws of England and Wales and the parties agree to submit to the exclusive jurisdiction of the courts of England and Wales.

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