Host Terms & Conditions

General

Stay For Work Limited is incorporated and registered in England and Wales with Company Number 14776280, whose registered office is at Suite 4, Zenith House, Highlands Road, Shirley, Solihull, B90 4PD (shall be referred to as "Stay For Work" or the "Agent").

The Host is the accommodation provider or operator who is entering into this agreement with Stay For Work Limited (shall be referred to as "Host" or "Supplier").

Under these terms and conditions ("agreement"), the Host wishes to use the agency services of Stay For Work Limited to facilitate the sale of the accommodation on behalf of the Host.

By noting its acceptance of this agreement, the Host shall be bound by the terms and conditions set out below.

The term "accommodation" shall be inclusive of but not limited to the following formats serviced apartments, property, company lets, corporate housing, shared houses or HMOs, hotels, aparthotels and temporary accommodation. This shall be used interchangeably and any use shall be inclusive of all other formats unless explicitly stated.

This agreement shall refer to "accommodation" which can be both singular and plural covering an individual property or multiple properties.

Definitions

In this agreement, the following defined terms shall have the following meanings:

• Stay For Work platform means the Host portal including all information required to be completed by the Host by way of entries in the building section and the account section and any other data request that the Host is required to complete in relation to accommodation or otherwise;
• Client means any person, firm or company who makes a reservation for or otherwise uses an accommodation pursuant to this agreement;
• Confidential information means any confidential, commercially sensitive or proprietary information of Stay For Work Limited (including but not limited to any information however concerning any clients);
• Property details means all information and materials provided by the Host or obtained by Stay For Work Limited in relation to the accommodations and/or the facilities, services and amenities offered;
• Host terms means the Host's terms and conditions of stay to be adhered to by a client in relation to each reservation;
• Reservation means when a booking has been accepted and confirmed by the Host in accordance with this agreement;
• Accommodation means the Host's accommodation(s) (or any of them) which Stay For Work Limited has agreed to facilitate the sale of, in accordance with this agreement;
• Accommodation fees means the charges for staying at the accommodations (excluding vat and/or other taxes) as agreed between the parties from time to time;
• Website means the website at www.stayforwork.co.uk and any other domain name used by Stay For Work Limited for the promotion of its business.

Appointment

By way of this agreement, the Host appoints Stay For Work Limited as its non-exclusive selling agent for the sale and promotion of its accommodation.

Stay For Work Limited accepts the appointment and agrees to promote and sell the services and perform the other obligations set out in this agreement. Stay For Work Limited shall also be permitted to appoint sub-agents for the sale of the arrangements and/or services, should Stay For Work Limited wish to do so, including but not limited to intermediary companies working with Stay For Work Limited and booking accommodations on behalf of business travellers/travel management/relocation management companies.

In the event that the person agreeing this agreement is not the legal and beneficial owner of the accommodations, they warrant and agree that they have the authority to act on behalf of and to bind the owner of the accommodations for the purposes of this agreement.

Effective Date and Term

This agreement will commence on the date the Host signals its acceptance of this agreement via Stay For Work Limited's extranet system or by acceptance of a confirmed booking and will continue in full force and effect until terminated in accordance with clause 10.

Minimum Standards

The Host warrants that the accommodations shall be provided in accordance with the following and as advertised and stated:

• The accommodation is let or rented out on a nightly basis (or as per the minimum stay requirement) in principally the same way as a hotel room.
• The accommodation is fully furnished, has a fully functioning and equipped kitchen, or as a minimum a kitchenette, and is serviced.
• Service levels must, as a minimum, mean being fully cleaned with a change of all linen and towels at least once per week, or at such intervals as agreed between the parties in writing from time to time and in any event, between all changes of occupancy.
• All utility & service costs except outgoing phone calls must be included in the accommodation fees.
• There is no requirement for the accommodation to provide reception facilities or a meet & greet service. A self check-in service is acceptable.
• The accommodation shall be provided using all due skill, care and diligence.
• The accommodation shall conform to all applicable planning, licensing and other requirements as may be imposed on it by national, local or other laws, regulations, guidelines, rules and codes of practice including, but not limited to those relating to fire, safety and hygiene.
• The Host shall provide emergency management & maintenance support, via on-site staff or a manned emergency telephone number 24 hours a day, every day of the year.
• The Host shall ensure that the accommodations are maintained at all times in a clean, tidy, reasonable and tenantable condition.

Host Obligations

The Host agrees to provide the accommodations (and any agreed services or extras) to the clients strictly in accordance with the terms of any reservation.

If the Host fails to provide accommodation in accordance with a reservation then it shall source suitable alternative accommodation of the same or higher standard to the reservation in question. In the event that the fees for the alternative accommodation are higher than the accommodation fees, then the difference will be the sole responsibility of the Host.

All reservations are binding on the Host from the time that the reservation confirmation is submitted in the Stay For Work's platform, or the time the reservation is confirmed by email to the Host. The Host acknowledges that Stay for Work Limited acts as its agent in arranging bookings under the Terms of this Agreement and at the time at which the reservation confirmation is submitted via email or via the platform the host will enter into a contractual relationship with the client.

At the request of Stay for Work Limited the Host shall permit any client to cancel or amend a confirmed reservation, to which Stay For Work limited is not liable for any loss.

The Host agrees to provide full information to Stay For Work Limited in relation to the accommodations including the property details. The Host undertakes that all information, materials and property details that it provides to Stay For Work Limited are accurate, complete and not misleading and that it shall immediately inform Stay For Work Limited of any changes or inaccuracies.

The Host shall keep Stay For Work Limited fully informed of any feedback received from any client regarding the accommodations and inform Stay For Work Limited within one working day of any complaints received.

Neither party will do anything or omit to do anything which may damage the reputation or business of the other party.

The Host shall provide any assistance reasonably required by Stay For Work Limited and further agrees to respond to Stay For Work Limited within the time frame specified by Stay For Work Limited (acting reasonably) of any requests of Stay For Work Limited concerning a client, the accommodation or a reservation.

Stay For Work Limited's Obligations

Stay For Work Limited shall not be obliged to advertise or promote the Host's accommodations on its website or otherwise.

Following receipt of a booking enquiry or request, Stay For Work Limited shall inform the Host of the same unless, in its sole discretion, Stay For Work Limited considers the accommodation inappropriate for the client's needs.

Stay For Work Limited provides no guarantee or warranty as to the number of reservations that it may facilitate.

Accommodation Fees and Terms and Conditions of Stay

Stay For Work Limited agrees that when processing a booking it will provide the client with a copy of the Host terms, before the booking is confirmed by the Host.

A copy of the Host terms must be provided to Stay For Work Limited immediately upon entering into this agreement and, thereafter, at any time within one working day of a request from Stay For Work Limited for the same. In the event of terms not being provided default guest terms and conditions will be provided.

If required, deposits shall be taken from the guest and held by Stay For Work Limited. Any deposit funds shall only be released to the Host upon a settlement of any evidenced damages and not as part of a holding deposit.

The Host shall provide Stay For Work Limited with a list of accommodation fees as a base rate for each accommodation which shall be valid for the period 1st January to 31st December each year and shall send the same to Stay For Work Limited no later than 30th November of the preceding year.

Any amendment to the list of accommodation fees during the year must be notified by the Host to Stay For Work Limited with at least 30 days' written notice. Stay For Work Limited shall update the accommodation fees in its reservation system and website within 14 days of receipt of the same.

Accommodation fees should be provided inclusive of commission but net of taxes. All taxes that apply must be clearly stated on the list of accommodation fees.

Payment

The commission shall be payable by the Host to Stay For Work Limited on the accommodation fees and also on cancellation fees and no show fees in relation to all reservations for the accommodation facilitated by Stay For Work Limited. The commission shall be paid in line with the percentage rate agreed between Stay For Work Limited and the Host, which is shown prior to booking confirmation and which may change from time to time.

Hosts will be paid their booking fee minus commission. All fees will be clearly visible on each accommodation offer prior to Hosts confirming the booking.

Stay For Work Limited shall be entitled to deduct the commission from the payment of accommodation fees made to the Host for each reservation (or shall otherwise invoice the Host if a deduction cannot be made for any reason).

Where possible, Stay For Work Limited agrees to forward payment prior to guest arrival and check in.

Termination & Effect of Termination

Either party shall, by giving notice in writing to the other, be entitled to terminate this agreement with immediate effect:

• If the other party commits a breach of any of the terms or conditions of this agreement and the breach (if capable of remedy) is not remedied within 14 days of receiving written notice to do so by the other party;
• If the other party ceases to be able to pay its debts in the ordinary course of its business, enters into an arrangement with its creditors, goes bankrupt or into liquidation, if a resolution is passed or an order is made for the winding up of the other party or if any analogous event occurs which affects the other party.

Either party shall be entitled to terminate the agreement without cause by giving not less than 30 days' notice in writing to the other party.

If this agreement is terminated for any reason, the termination shall not apply in relation to reservations made before the effective date of termination and the rights and obligations of the parties under this agreement in respect of such reservations shall survive the termination and be enforceable notwithstanding it.

Intellectual Property

The Host grants Stay For Work Limited a licence to use all property details and materials that it provides to Stay For Work Limited in relation to the accommodations for the advertisement and promotion of the accommodations on the website and elsewhere.

The Host warrants that it owns all intellectual property rights in any property details and materials that it supplies to Stay For Work Limited and that any use of such property details or materials by Stay For Work Limited in accordance with this agreement shall not infringe the intellectual property rights of any third party.

Liability

Nothing in this agreement shall limit either party's liability for death or personal injury caused by their negligence or the negligence of its employees, agents or subcontractors or for anything else in relation to which it would be unlawful for them to limit or exclude.

Subject to the above, Stay For Work Limited shall not be liable to the Host for any indirect or consequential loss or for any loss of profit, savings, use of money, business, goodwill or reputation whether such losses are direct or indirect.

Insurance

The Host shall as a minimum maintain, for the duration of this agreement, with a reputable insurance company public liability insurance, to a minimum of £1 million (or local equivalent), to cover injury and damage to third parties on their premises. The responsibility of insuring contents and building lies with the Host.

Force Majeure

Neither party shall be liable to the other for any contractual default which they could not foresee or avoid. These events can include, but are not limited to war, threat of war, civil strife terrorist activity and its consequences or the threat of such activity, riot, the act of any government or other national or local authority including port or river authorities, industrial dispute, lock closure, natural or nuclear disaster, fire, chemical or biological disaster and all similar events outside our or the Host(s) concerned control ("force majeure").

General

In the event of any change of ownership of the business of the Host, the Host shall notify Stay For Work Limited of this immediately and shall, with Stay For Work Limited's prior consent, transfer its obligations under this agreement to the new owner.

This agreement constitutes the entire agreement between Stay For Work Limited and the Host and supersedes any prior written or oral agreement in relation to its subject matter.

This agreement shall be governed by and construed in accordance with the laws of England and Wales and the parties agree to submit to the exclusive jurisdiction of the courts of England and Wales.